Mac Won't Download Software Update



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  1. My Mac Won't Update Software
  2. Macbook Won't Update Software
  3. Mac Update Won't Install
  4. Mac Won't Download Update
  5. My Mac Won't Download Software Updates

My Mac Won't Update Software

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Update Instructions

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The Mac Tools Scanning Suite software is used to update the scan tool.

It also contains the software necessary to print data stored in the tool.

Download and install Scanning Suite

1. Click Mac Tools Scanning Suite 4.3 link and save the file to your PC.

2. After the file is downloaded, double click the icon to begin the installation.

3. Complete the installation as prompted.

Prepare the Scan Tool

4. Plug your tools into the USB port on your PC via the USB cable.

5. Arrow down to the System Setup and press ENTER, then arrow down to the Program Mode and press ENTER.

Macbook Won't Update Software

Update Scan Tool

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6. Open Scanning Suite on the PC by double clicking the Mac LaunchPad icon on your desktop or find it in the Start/Programs/Scanning Suite/Mac/LaunchPad

7. Click the Tool Update Button

8. The ScanLoader application will open. Click Next to continue and follow the instructions as prompted on the screen.

9. The update will complete and the tool will display Success. You may now disconnect the tool and close the Scanning Suite application.

A bug in Apple's macOS software update process is causing issues for Mac system administrators and mobile device management deployments.

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As noted by microMDM, the issue surfaced after the release of macOS Big Sur version 11.1. There were widespread reports of system administrators not being able to see the software update, or not being able to download and install it.

Apparently, the cause of the issue is the fact that macOS 11.0.1 and macOS 11.1 hosts are requesting that update servers send over macOS 11.0.1 instead of the next available software update. Because of that, the server rejects the request because a machine already has 11.0.1 installed.

This specific bug appears to be tied to MDM enrollment profiles. Both MicroMDM and other system administrators have corroborated this.

As such, removing the MDM profile should fix the issue. Of course, that's not always an option for certain MDM deployments.

Mac Update Won't Install

Although it appears that a restart could mitigate the issue, there could still be problems with downloading the update since the 'condition that made it fail to down the first time can be triggered again.'

Mac Won't Download Update

Fixing the situation is also made worse by the fact that Apple has stopped providing standalone installers for macOS software updates with Big Sur. Because of that, there's no option to manually update to the new version of Big Sur. Updates must come from Apple's servers.

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Other problems include the fact that Apple Silicon kills the option for third party processes to script a software update command.

At this point, Apple is undoubtedly aware of the issue here. Because of that, it's likely that a fix for the problem will arrive in macOS 11.2.

My Mac Won't Download Software Updates

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