To cancel a check and reverse the amount that was deducted from your bank account, you can use the QuickBooks Void Check or Delete Check function. Voiding a check produces the most complete record and is recommended for most check reversal transactions. Deleting a transaction indicates the transaction never occurred and should only be used for simple errors detected prior to printing a check.
Field, type the check number. (If you want QuickBooks to automatically assign the next check number when you print checks, mark the To be printed checkbox below the check form. QuickBooks shows 'To Print' in the No. Field.) In the Date field, type or select the check date. In the Pay to the Order of field, type or select the payee name. QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions that accept business payments, manage and pay bills, and payroll functions.
This feature works the same in versions 2011–2016 of QuickBooks.Voiding a transaction provides the most complete record of your actions and is used when the transaction has already occurred or when you discover the error after printing the check. For example, void a check if you printed the check and realized the amount was incorrect or if the pre-numbered check was used but is smudged and unreadable. When you void a check, the check details such as payee, account, check number, date, and memo are unchanged, but the amount changes to zero. The check still appears in the bank account register but 'VOID' is inserted in the memo. Voided checks can be undone or reverted to the original transaction.
When you delete a check, the check and all information about the check is removed from the register. The process cannot be undone, and there is no record that the check was created except in the audit trail. Deleting a transaction is appropriate, for example, when a check is recorded twice or when a check is recorded with the wrong payee name.
To void a check:
- Open the check in the Write Checks window.
- From the menu, select Edit > Void Check.
- Note that 'VOID' has been inserted in the Memo field. Type any additional details about the transaction in the Memo field. Indicating the reason for the voided check will help explain any missing checks when you reconcile the bank account.
- Review the voided transaction, then click Save & Close.
To delete a check:
- Open the check in the Write Checks window.
- From the menu, select Edit > Delete Check.
- In the Delete Transaction popup, click OK. The check is now deleted from your records and cannot be retrieved.
Remember that when you void or delete a check, any reports that include that transaction will also change.
There are 4 basic ways to clear the QuickBooks invoice print queue:
- uncheck the To be printed checkbox on each individual invoice
- send the invoices to an existing printer but delete the print job before it even starts
- install a new printer configured to print to a file rather than the printer itself and optionally delete the file
- use programming techniques to reset the To be printed flag
If you only need to clear a small number of invoices, the first approach is simple and straightforward. Just find the invoice you want to remove from the print queue, uncheck the To be printed checkbox, and move on to the next invoice to be cleared.
Unfortunately, it doesn’t take a very large number to make this approach impractical.
Our second approach solves the problem of clearing a large number of invoices. Send the invoices to an existing printer with a specific configuration and delete the print job before it starts printing. Choose a printer configured for print spooling and to start printing after the last page is spooled. Turn the printer off before printing the batch of invoices in QuickBooks. That means that you can tell QuickBooks to print the batch of invoices to that printer, but nothing will actually print. The entire job will be sent to the printer, or spooled. To verify your printer is properly configured, in Windows (not QuickBooks!) open your Printers window and right click on your printer and choose Properties from the context menu. Then, select the Advanced tab.
Be sure to select Spool print documents so program finishes printing faster and Start printing after last page is spooled, as shown in the above image. (This image is from Windows Vista Ultimate SP1; the exact menus and descriptions may vary slightly in your version of Windows.) This will insure that the entire print job is sent to the printer before it attempts to print the first invoice. Since the printer is off, no printing will occur. Now you’re ready to send the print batch from QuickBooks. Once QuickBooks has finished sending the print batch to the printer, in Windows (not QuickBooks!) return to your Printers window, right click on your printer, and select Open from the context menu. You should now see the print job or jobs that you need to delete. If you need to delete a large number of jobs, click on the first job, then scroll down to the last job, and click on it while holding down the shift key. All the jobs between the first and last will be selected. Then, right click on a selected job and choose Cancel from the context menu. The print job or jobs will be deleted without actually printing any invoices, and QuickBooks will clear the To be printed flag for all invoices on its own.
A variation on our second method is to send the print job to a file, such as an Adobe PDF, and then delete the file.
Our third approach is to install a new printer configured to print to a file rather than the printer itself before attempting to print invoices in QuickBooks. During invoice printing, select the newly installed printer as the printer for this print batch. The specific steps to install a new printer configured to print to a file are discussed in this Intuit knowledge base article.
Lastly, our fourth approach is to reset the To be printed flag using advanced techniques. These file access techniques are beyond the capability of a typical QuickBooks user, and they’re most applicable when a large number of invoices need to be cleared and they need to be cleared selectively. Using programming techniques, we can select large numbers of invoices far more efficiently than would be possible if performed manually. If that’s your circumstance, send us an email and we’ll provide a quotation on the cost to clear the print queue.
This article discusses ways to clear the To be printed flag under normal circumstances, but there are situations where this flag won’t clear using these techniques. One such situation is caused by a damaged invoice template. In these circumstances, you’ll have to first restore normal operation by following the troubleshooting steps appropriate to that special situation before attempting to change the To be printed flag on a larger batch of invoices.